If you want to increase applicant quality for your MSP business, there are a number of different practices worth pursuing, including:
- Ensuring maximum channel visibility
- Making the application experience a friendly affair
- Being open– keep contact with applicants that may not even be hired
Ensuring Maximum Channel Visibility
Your MSP business needs to make job openings as visible as possible on as many channels as possible. You want to have local print ads, use the internet, and network with both peers as well as competitors.
Making the Application Experience a Friendly Affair
When you’ve got someone who may be qualified for your MSP, you don’t want to scare them away with a rigorous application process that seems to indicate no activity will be free from scrutiny. Think of your own experiences. What kind of things have you experienced in job interviews that were discouraging or were unnecessary?
Consider interview questions. Does grilling an applicant tell you about their abilities or does it tell you how they’re willing to answer questions when they know some benefit is on the line? A better way to go about things is to make the process as comfortable as possible for new applicants. Introduce yourself, show them your premises, maybe do an “in-game” interview where you have them perform some of the duties they would handle working for you while you’re by their side. Determine your MSP’s best balance.
Being Open– Keep Contact with Applicants That May Not Even Be Hired
Some applicants are qualified, but during an initial hiring, putsch may not quite be ready. Don’t get rid of their information. Retain it. Let them know you are doing as much. There may very well come a time when their qualified skills become something you can bring to your company.
Your MSP business will have more qualified applicants if you reach more potential hires and facilitate easy application. Additionally, retaining contact with promising applicants is a very recommendable strategy. Consider your existing hiring protocols and where augmentation may be appropriate.