With old threats evolving and new threats appearing daily, the need for MSP companies is more imperative than ever. Hiring a third-party provider of managed security services such as your company ensures businesses can keep such threats at bay without using up their resources or shifting priorities away from their main objectives.
Nevertheless, it’s a good idea to keep your clients updated on what they’re up against. Many cybercrimes are successfully committed not only because of outdated security systems on the businesses’ part, but also because of effective social engineering on the cybercriminals’ part.
The Link between Social Engineering and Phishing
Social engineering is the use of deceptive tactics to trick people into sharing confidential data with the intention of using it for fraudulent reasons. When people are unaware of the dangers, their actions can cause major breaches.
An example of a threat that relies on human error is phishing, which is the practice of sending fake emails that seem like they come from legitimate companies. Many people willingly give out personal information such as passwords and credit card numbers when asked because the emails look real enough.
In recent years however, email systems have grown more sophisticated when it comes to filtering out phishing messages. Phishers unfortunately, have stepped up their game, too. They’ve now moved to mobile attacks.
The Rise of SMS Phishing
According to online statistics portal Statista, 30.9% of the global population is using smartphones in 2017. With almost a third of the world using smartphones, it’s lucrative for phishers to target mobile users. Thus, SMS phishing (sometimes called smishing) is fast becoming rampant.
With SMS phishing, users will receive fake text messages with a link to a site on their mobile phones. When they click on this link, they will be redirected to a legitimate-looking page where they are asked to supply sensitive information.
Often, the messages claim to come from banks. They say the user’s account got locked or their credit card was charged. Either way, these phishers play on people’s panic over losing their finances.
The Role of a Service Provider
Because SMS phishing relies on social engineering, Your MSP companies task is to educate their clients employees on how to spot fake messages and not let panic take over, preventing them from becoming victims in the first place. Unfortunately, that’s not a foolproof plan. Even a cautious person can be duped, especially if a message is meticulously designed to look as authentic as possible. What businesses need is managed security services through a MSP company to mitigate risks in case of an incident.
Additionally, your MSP company can also detect and block phishing scams using anti-phishing programs. Incidents are minimized— if not eliminated— when phishers can’t reach their targets to begin with. Both prevention and the cure can made available through you to your customers to get all of their bases covered.