There are multiple reasons why an MSP business should pay attention to news about the latest cyberattacks. Data breaches have increased in recent years, despite constantly improving technology. Meanwhile, the IT security market keeps growing, as managers look for solutions to slow down hackers. This fact has created big opportunities for computer consultants and managed security service providers (MSSPs).
Path to an MSSP Business
One of the reasons the outlook for MSSPs has enormous potential is that it’s becoming difficult for enterprises and MSPs to find talent that is up to date on IT security. A recent study called “Hacking the Skills Shortage” found that 82% of global IT executives surveyed say there’s a shortage of professionals with IT security skills. Even when companies do find acceptable talent, many times they cannot afford to pay them what they’re worth. As new technology advances, so do hackers who end up finding ways to penetrate sophisticated systems. Here are types of IT security activities that are growing in demand:
- Intrusion detection
- Secure software programming
- Cyberattack mitigation
These needs can be met by an experienced computer consultant who keeps up with new software. Keeping up with security solutions is what defines an MSSP job, as well as having the skills to implement the above processes. The cloud allows you to test out different applications and learn from new technology. One of the keys to strengthening an MSP company is to enhance MSSP functions with automation. Not only can automation handle redundant work, it can cut costs and increase productivity.
How MSPs Can Work With MSSPs
Many MSP business owners outsource to MSSPs due to not having the capital to hire full time security personnel or not having a training program in place. A company that doesn’t move its data externally, however, may not need an MSSP. One of the reasons MSSPs have developed their own special business model as a service to MSPs is because MSSPs are more likely to attract up-and-coming tech talent. Meanwhile, MSPs are more likely to hire universally-skilled IT professionals.
The key to building MSSP credibility involves hiring the right people and using technology to showcase talent. Knowledge is also a core component, as employees must know about industry regulations, data sensitivity and risk assessment. Personnel must understand how to use security software to identify cyber threats, then to use strategies to reduce encounters with hackers. Ultimately, an MSSP must understand the BDR steps to restoring business technology after a system breach.
One of the reasons outsourcing to security providers has increased in recent years is the proliferation of new kinds of attacks. Sometimes not even the most informed security officials can identify the latest malware or ransomware. Since there are so many different types of vulnerabilities to keep up with, it’s easy for an MSP to partner with an MSSP that specializes in tracking the latest cybercrime news. Some companies turn to MSSPs for training programs to educate customers or employees about cybercrime.
Steps to Adding an MSSP to Your Business
- Evaluate your talent pool
- If you lack the latest security technology, consider outsourcing to an MSSP
- Develop a list of expectations for responding to security issues in a timely manner
- Establish a data backup and recovery plan
- Upgrade technology, such as using virtual servers and machine learning software
- Publish reports on cybercrime activity to keep employees updated
As security is becoming a growing priority across all industries, the MSP business needs to think about expanding its in-house staff with security experts or outsourcing with an MSSP. The more you can emphasize security as one of your managed services, the better opportunities you will have for future growth. Investing in defense expertise is becoming crucial to MSP survival.