Recently, the demand for advanced data storage and management solutions from an MSP business has increased. This trend can be attributed to the higher reliance on digital platforms for day-to-day commercial tasks. In general, most IT service companies provide basic cloud solutions such as third-party cloud storage or off-premises private servers as the only data storage and management option.
Unfortunately, this standard setup is not ideal for some businesses. Simply speaking, most large and high-security companies cannot do without in-house or on-premises storage infrastructure and data management networks. On the other hand, these companies do not want to deal with capital expenditure (CapEx) purchases due to their negative financial impact.
Therefore, if you would like to engage these businesses, you should consider providing On-Premises-as-a-Service (OPaaS). As implied, your MSP operation will provide onsite IT assets to the client as a service for which they will pay as they consume. This eliminates the need to invest in enterprise in-house storage while meeting the needs of the company. Here are the benefits of choosing to provide OPaaS in your IT support company:
CapEx IT solutions are no longer popular and their decline in the market is set to continue. As mentioned, capital expenses are upfront costs which allow the business to invest in their own IT infrastructure. The cumulative cost of purchasing hardware such as servers and software solutions can be overwhelming, even for large companies. When you provide OPaaS, you will be offering an alternative to your clients, which ensures that you have an edge over your competition.
OPaaS is an operating expense (OpEx) which means that the client will pay monthly fees for the use of your provided infrastructure and services. The pertinent business will avoid the high upfront costs, and the ongoing costs will be low which translates into better cash flow. With this OpEx option, you will be able to gain more customers. This is particularly true when the results are compared with MSPs which offer only off-premises solutions or companies which sell the IT assets as products.
Customer Data Security
One of the primary concerns for large companies and sensitive operations is their security. Therefore, they are unwilling to compromise by using off-site private or public servers provided by MSP operations. When you provide OPaaS, you will be able to alleviate the fears of your potential clients. If their concern is physical infiltration and data loss, you can assure them that the servers and other assets will be installed on their property.
In simple terms, the customer can take any desired precautions for optimal security of the assets. Some companies are also concerned about the security of the data in a shared server or network. OPaaS is designed to allow a user to have isolated resources for high-level security. Moreover, your MSP business will be responsible for monitoring and maintaining the network. This will further reinforce the security of the customer’s data and information.
The management process of OPaaS solutions is much simpler. You will enjoy more efficiency as the service provider in comparison to other support services. In general, management and maintenance of the IT aspects in companies can be time-consuming and difficult. There are challenges such as access to hardware, allocation of your IT resources and handling data from different companies in the same server infrastructure.
With OPaaS, you will provide a complete managed service to the client, which includes hardware and software. Additionally, the resources for each client are completely isolated. Therefore, you will be able to handle the management work with increased efficiency. Basically, you can monitor the network and provide pro-active support with exceptional ease due to its independence.
Finally, you should note that the OPaaS solution is scalable and flexible. Therefore, your MSP business will be able to meet the requirements of your clients whether their needs increase or reduce. Also, there is no need to deal with overprovision of resources and subsequent expenses. You can provide the client with the exact resources they are paying for and invest in more if they increase their needs.