The use of managed services in the U.S. has steadily grown over the last few years. This market shift has taken place among small business and large corporation because the use of flat fee IT support offers many benefits. On the other hand, failure to adopt managed services can make it much more difficult to remain competitive, and technology can quickly become outdated in only a short amount of time. Adopting managed services at your MSP and marketing it in the local business community can make a significant impact on your clients in a wide variety of ways. Here are just a few reasons why you should provide managed services for all your customer’s technical needs:
Companies are always looking for new ways to improve efficiency, and the use of a managed services can enable employees to be much more productive. For example, instead of worrying about installing the latest updates, the IT provider will automatically install these updates as soon as they become available. Companies will also be able to experience the latest technology without having to purchase additional equipment. Over time, end users will notice a significant increase in production through the utilization of the latest technology available.
End users are looking for ways to lower costs! Managed services can significantly lower costs at a fixed monthly rate. With no hidden fees, clients will be able to easily budget for expenses and spend money in more important areas of need. They will also need less IT personnel; as your managed services team can handle most of technical issues.
Improving the security is a top issue in today’s world with the ever-increasing threat of cyber-attacks. Choosing to provide managed services will enable clients receive the most recent security updates and around the clock technical support. When clients have issues or notice any unusual activity, they can contact your help desk to receive immediate help. If any question arises, your IT staff will locate the problem and prevent it from spreading to other computers. This will limit damage and prevent large amounts of downtime.
The use of managed services offers many benefits for companies of all sizes. Becoming an MSP that’s marketing a managed services model can help your customers increase efficiency, lower costs, and receive the latest security protections.