The employees you hire are the cornerstones of your MSP business. Who you decide to hire truly makes, breaks, saves, or sinks your company. Recruiting should be the top priority for any business if they ever want to reach a high-level of success and a good, respectable reputation. The demand for skilled technicians is growing, but that does not mean you can simply wait for future employees to knock on your door. It is best to have a diverse recruiting strategy that can attract skilled technicians from different angles. There also should be a priority in the interview process, to properly assess each candidate and to encourage making a good first impression for both the employer and candidate. Here are some tips for a smoother recruiting and interview process.
- Market your company to attract – This may seem slightly unrelated, but it is an important part of attracting the type of employees you want. Creating a certain brand and identity attracts candidates who have similar goals and want to work for a company that has the same core values.
- Use social media – In the modern world, technology and networking complement each other well. Everybody has some form of social media, and your MSP business should be no exception. These platforms do a good job of catering to the prime interests of its users. Using social media allows you to reach a large number of loyal followers that may want to work with you or help a qualified person looking for a job.
- Use events and be social – In order to find the quality candidates, it may take a bit of hunting. A good idea may be to attend industry events and market your company to potential candidates. A simple gesture like going to an event and handing out your business card is a great way to connect with the top talent.
- Trade schools – There is a chance that you may have great luck visiting a trade school and recruiting current students. Visiting a trade school may guarantee that you can meet older candidates that have the right qualifications and experience, even if it was outside the IT industry.
The interview process can be a daunting task for both the employer and the candidate. There are some tactics that you can use to make sure that you see the best qualities in a candidate and hire the person that can help your business thrive.
Lessen the Number of Questions
It is best not to bombard the candidate with a load of questions. Not only can this exhaust the candidate, but it can lead to unnecessary questions that do not highlight why a person should be hired. Having a set of open-ended questions that allow the candidate to showcase their thoughts and personality can prove beneficial to your interview process.
When you are interviewing a candidate, always keep in mind what you want to see in a candidate and prepare your interview in a way that helps you reach that goal. Ask questions that the candidate can answer in detail and talk about themselves. Do your homework on the candidate and ask about their cover letter and the qualifications listed on their resume. Always know who you are talking to and have an objective from the start.
The recruiting and hiring process can be a stressful and overwhelming part of running an MSP business. It is without a doubt one of the most important— if not the most important— part of running a company. It would serve to your benefit to have a planned out recruiting and interview process since it may be the difference between success and failure for your company.