As an MSP Business, you work with numerous clients who are vulnerable to cyberattacks. No matter how much security you put in place and staff training you do, there is still the possibility that one of your client’s employees will click on a link or an attachment that facilitates a breach or downloads a virus.
One of the most recent and damaging types of attacks on businesses is called ‘ransomware.’ This type of attack holds your clients’ data or entire system hostage until a specified ransom is paid. Once the ransom is paid, the information is sometimes returned to the client, but they could still maintain copies. In addition, the time your client loses while negotiating the data’s return and the money spent in ransom can seriously impact their bottom line.
Educating your clients about the dangers of ransomware is the first step you need to take to protect your clients. Putting the right security in place to block viruses and identify weaknesses is the second. However, one of the most important steps you need to implement for your clients is creating off-site or cloud backup systems for them. These systems are invaluable when it comes to a ransomware attack. Here are a few reasons why:
Backups Save Your Clients Time
One of the most damaging aspects of ransomware is the downtime it causes. When your MSP Business client’s system or data is held hostage, productivity comes to a halt. Even if their data is returned, they may experience days or weeks at the mercy of the hacker.
When you set up off-site or cloud-based backup systems for your clients, they do not lose access to it in the event of a ransomware attack. Though their main network will be compromised, they will still be able to retrieve the data from their backups. This eliminates much of the downtime they will experience and let productivity continue unimpeded.
Backups Save Your Clients Money
Reducing downtime will certainly save your clients money. When your clients have easy access to their data, they no longer have to pay the ransom when an attack occurs, which also adds to their bottom line. If the attack involves only data and not holding the entire network hostage, your clients can continue their daily work with little to no interruption.
Of course, this does not mean that you should rely on backups only and disregard the importance of an updated security system. Even if your client’s data is easy to recover from a remote backup, the hacker will still have access to it and can leak private information or sell customer information on the dark net.
Backups Give You and Your Clients Peace of Mind
Even if your clients have not experienced a breach, they probably still worry about the possibility. Knowing their data is secure gives them peace of mind and lets them concentrate on other important aspects of their business.
Backing up all your clients’ data also provides you and your business peace of mind knowing that the systems you oversee have an added layer of protection. Backups are not only valuable in the case of a ransomware attack, but they also come in very handy in the event of a fire, flood, or theft at your clients’ offices that result in loss of data.
While guaranteed prevention of a ransomware attack on your MSP Business clients may not be possible, you can still put measures in place to mitigate the risk and make recovery of data easier should a breach occur. Teaching all your clients the value of having off-site or cloud-based backups is the perfect way to be an expert resource for them and best be able to help them should a ransomware attack occur.