Everyone gets angry from time to time. It is what you do during this time of anger that is extremely important. Running an MSP company can definitely be stressful and things may not go as planned. Of course, there may be times in which you may be furious. In this time, you are caught up in your emotions, so your judgment and decision-making can be quite clouded. Learn how to control this anger so you do not do something that you may regret. It is necessary to learn how to control your emotions. It is a massive key to making you a better leader and keeping the respect of your peers. Here are some tips you should consider before you let your emotions get the better of you:
1. Accept the Anger
The last thing you should do is repress the anger. If you are feeling angry, then accept it, and realize that it is a normal human emotion to feel. Understand that this is a feeling people feel every day and it is totally normal. Accept the anger and understand why you are angry. Think about it for a few moments and see if something can be done.
2. Change the Scene
If you get the sense that your anger is taking over and you have accepted it, then you should change the situation you are in. Go outside and take a walk. Speak with someone who you trust and can empathize with you. Picture yourself being angry and imagine how you look. Whatever you do, make sure you are changing the scene and you are not just sitting in your anger. The last thing you should do is sit in a room and continue boiling. Take your anger and express it somehow.
3. Learn About Your Anger
By understanding who or what makes you angry is a key in preventing this emotion that can get out of control. Be self-aware and mindful of things that trigger you and understand why. Anger can lead to terrible decisions and questionable judgment, so learning about your mental traps and how to overcome them helps prevent any damage to your company. You can learn to avoid these situations or confront these situations and finally work it all out. This can lead to more peace in the workplace and more productivity.
4. Be Careful With Your Words and Actions
Anger can lead you to say and do things you may regret. Running an MSP company is not a game, so harsh words and actions can have disastrous results. Once you realize you are angry, take a moment and breathe. Be aware that what you say or do next is extremely important. You cannot let your emotions take over. Remain professional and react professionally. Lead and react with your knowledge and rationality, not your emotions. Your emotions can change, but your reasonable logic does not. Focus on the solution to your anger, not just the reason you are angry. Take the steps to calming down and lead your company by example.
Emotional decisions can be costly to your MSP company. Emotions, especially anger, can lead to questionable acts that may be regretted once you are free from the emotion. If you are angry in the workplace, do your best to realize that you are angry and take the steps to calming down. Leave the situation and get a change of scenery. Get some fresh air, talk to someone, do something that is not what you were doing when you were angry. Definitely do not just sit in your anger. Be aware of your next act or words, calm yourself, lead by example, and continue.