Managed service providers continue to evolve as technology changes our world at a record pace. Recently, the increased use of cloud services has transformed the way an MSP business operates. Using the latest cloud-based technology is critical to the success of all managed service providers, whether you offer IT support to large or small businesses. Even mega companies such as Microsoft are increasingly using managed service providers to promote their cloud services to small and mid-sized businesses.
Successful Business Model
With such a high demand for cloud services, many managed service providers are still trying to create a successful business model that will be sustainable over an extended period of time. A few concerns include setting up the organizational structure and the allotment of resources. Fortunately, most cloud providers (Amazon, Google, Microsoft) provide server maintenance and managed service providers only need to employ technicians that can help clients navigate through cloud services or monitor security issues. The use of computer specialists is much more cost effective than having a team of engineers to maintain a server.
Pricing Model – What is Best For Your Company?
Besides fewer employees, the method of payment has changed over the last few years. For example, instead of one large payment for the migration of IT resources, businesses will now pay smaller monthly payments for the ability to use cloud services. With a different form of payment, this can affect various financial factors for an MSP business. For example, the traditional pricing model may need to be modified to account for the monthly payment of cloud services.
Cloud Strategy – Which Services To Offer?
With such a wide variety of cloud services, many managed service providers are unsure on which cloud service to offer. The vast majority will offer Microsoft Office 365 but have yet to decide on future applications. FileCloud is a relatively new application which provides a wealth of potential, as it allows providers to offer their own cloud storage, file sharing, and sync solutions.
Data Backup & Restoration
One of the main benefits of cloud computing is the ability to restore data that was lost through an accidental deletion or a natural disaster. Data can be lost at any moment in time, and it is crucial to back up a client’s data on a regular basis. With the use of routine backups, your customers will feel safe and protected at all times.
Importance of Cloud Security
Security is always a concern in the IT world and providing secure cloud services is critical in maintaining consumer’s trust. Installing the latest security updates and around the clock monitoring for any unusual server activity is essential in today’s world of hackers and constant security threats. Spending the extra resources for a secure server is a smart investment. On the other hand, a security breach can cripple your company and cause the loss of valuable data. Hackers are always creating new ways to infiltrate cloud services, and it is critical for a managed service provider to invest in the latest security protection.
As you can see, the increased use of cloud computing has made a significant impact on the way managed service providers operate in today’s highly technological world. Continually providing the latest updates to cloud computing is essential for an MSP business to be successful in the competitive IT environment. Maintaining a successful business model— while offering superb IT support that takes advantage of the cloud— can separate your company from the rest of the pack. As you know, technology is always changing, and it is critical for a managed service provider to be at the forefront of cloud-based services.