Maybe your MSP business has put off searching for better a backup and disaster recovery solution because you’ve been bogged down by the holidays or other year-end responsibilities. But hopefully, you made your New Year’s resolution to reevaluate your IT vendors to determine if you need an upgrade.
Beat the Hacker Storm
You’ve probably heard in the media recently (whether it was fake or real news) about foreign hackers getting into high profile servers. It seems that with each passing year, the storm of cyber crooks becomes a bigger issue. If you don’t have a well thought out data backup and recovery plan, then all your hard work might be washed down the drain.
Preparing for manmade or natural disaster is a big part of running a secure MSP business these days. Even if you decide to blame disaster on a foreign country it still doesn’t help your situation once you’ve clients have been hacked. Every IT company should know that preventing a breach is a better scenario than inventing excuses after it happens. Your customers will conduct their own intelligence investigation once they’ve been breached and chances are you won’t like their conclusions no matter who you blame.
Power Outages and Downtime
Not all digital disasters are caused by hackers, as even Mother Nature can sometimes knock out electric power during stormy weather. If you’re not prepared and you allow customers to run all their data on a few local servers without robust data backup, then you’ll probably wish climate change was just a hoax. Once their servers go down and the neighborhood is blacked out, there’s a good chance their downtime will run on not just for hours but, possibly, days.
Ask yourself what you could have done to prevent such a catastrophe. The first thought that should come to mind is a better disaster recovery solution. If your MSP business has a solid cloud-based disaster recovery solution with a quality IT vendor then your customer’s business continuity will probably never be disrupted by bad weather. That’s because a high-quality cloud facility will not only have backup generators that kick in as soon as the primary generator goes down, they’ll also have fresh copies of your client’s data available.
The last thing you want is to “take a long holiday” after you’ve already had one. Business continuity should always be a top priority, regardless of the season.
Into This World We’re Thrown
Running a client’s business on local hardware without backups is almost like trapper them in a time machine that takes them back to the 1990s while reflecting on the 1970s. It’s like seeing The Doors movie and imagining your IT team is composed of “Riders on The Storm.” That’s great nostalgia, but in the 21st century, the cloud offers so many clearer alternatives. Think of all the cloud services that can cut costs and protect your data. You’ll be able to experiment with so many different software programs that give your operation a modern competitive edge.