MSP businesses have become more commonly associated with VoIP upgrades for large telephony systems, and even those among SMBs. One reason is that VoIP represents a massive cost saving solution, a fact of which you should inform your clients about. If your customers are unfamiliar, VoIP stands for Voice over Internet Protocol. Instead of using traditional landline systems, VoIP uses an existing internet connection to provide communications solutions. This consolidates costs into a single predictable expense and maintains all the advantages of traditional landline phone systems. Accordingly, chief advantages of this upgrade in telecommunications include, but not limited to:
• Flexible infrastructure that’s easily scalable
• Expanded functionality
• Operational cost reduction
MSP businesses such as yourself can help businesses expand their portability. BYOD refers to Bring Your Own Device. This is what it sounds like: employees are able to bring their own device to and from work, allowing companies to save money while employees increase profitability through operational familiarity. This is made possible through cloud computing solutions, which give the employees access to a network with a DaaS design, which is Desktop as a Service.
The ultimate implication here is a work-from-home arrangement even in the most high-profile corporate positions, allowing for a reduction in terms of infrastructural costs as pertains to on-site operations. Clients can cut out the costs of maintenance, utilities, and rent. The only downside is in terms of communications: employees operating under BYOD parameters must use their own phones. That is where VoIP comes in. Internal office phone numbers can be transferred to mobile devices, and they can sort of “float” their communications systems such that calls are rerouted in a professional way, which preserves the sense of high-profile operations while expanding reach, increasing productivity and portability at a reduced cost.
Flexible Infrastructure That Is Easily Scalable
Clients can save money in terms of infrastructure with VoIP for the reasons outlined above, as well as the lack of expense pertaining to increased telephone needs. With a landline system, they would have to run new telephone lines and the cost of upward scalability is much higher. With VoIP, they just plug in the new phone and they are good to go. Whether their systems are BYOD or internal, scalability via VoIP is much more flexible and much less expensive.
If a company can essentially work entirely mobile while decreasing expense in terms of non-remote and remote workers, there is an increased quotient of functionality. Additionally, they get to keep all the call-forwarding, screening, call waiting, and other arrangements available through traditional telephony systems, while also having the expanded options of VoIP at your fingertips. Altogether, they can get more functionality for fewer expenses.
Operational Cost Reduction
The direct advantages of VoIP reduce operational expense. Collaterally, reduced expenses lead to increased assets that can be spent elsewhere, thus providing more profit for your own company. So not only does VoIP save you money on the front end, but it saves you money on the back end too.