Your MSP company will see better work from employees as they grow more skilled. There’s a delicate balance you must make in terms of employee motivation and wages.
Satisfied employees always do better work than dissatisfied ones. But money isn’t the only satisfying agent your business can use. Following are three additional strategies worth considering:
Recognize Good Work in Front of Everyone
When those in your MSP company do well, it’s integral you recognize it. Too many companies take no notice of employees until mistakes are made. That’s a critical managerial error.
When an employee hits higher numbers, has personal victories, or does something otherwise positive for your company, recognize them. It’s good for that employee, and it’s good for the team who sees work will be appreciated as it should.
Ensure All on Your Team Have a Purpose
You don’t want “generalized” people on your team. Everyone should have a specific role and specific responsibilities. If they don’t, firstly it’s hard to know where errors have been made, and secondly, it’s hard for them to develop a streamlined, productive “cruising altitude”, if you will.
Challenge Teams, Let Them Be Unique, and Share Victory
Challenges that are overcome make one stronger than before. Challenging your team gives them the opportunity to overcome and makes them stronger. However, don’t squeeze uniqueness from them in terms of management. Let them be themselves.
When victory comes, clients are secured, and profits expand. Share it with them–you wouldn’t have it otherwise. This may mean bonuses, or it could mean other creative rewards like idiosyncratic scheduling, recognition, or something similar.
Enabling Your Team
When your MSP company challenges your team, gives them purpose, and recognizes good work, you enable them to be more successful in a natural way that doesn’t cost you more. Consider what you’re doing now and whether such tactics may benefit your operation.
