Just about everyone has worked for a boss who did not practice what he or she preached. It seems like reaching an authoritative position tends to corrupt some people, yet there are others who walk the talk. The challenge is to join their ranks and remain there. Those who lead by example are truly inspirational to others working in an MSP business as well as colleagues, business partners, and others.
Do Not Ask for More Than You Are Willing to Give
If you ask others to stay late and you leave before them, your role as a leader will be questioned. Employees who are pushed to work hard want to see at least the same level of effort, if not more, from the person in charge. Alternatively, an authority figure who burns the midnight oil with the team will serve as a source of motivation and strength. This ever-present leader will be there to provide guidance, answer questions, address concerns, and so on.
Leaders vs. Managers
Managers try to follow the rules, meet deadlines and keep people on-task. Leaders are more focused on doing the right things. Ideally, you will take a little bit of the best from both positions to inspire those around you. The best way to motivate your team is to lead by example. Show your team how hard you would like them to work. Live your words, show before and after telling and your staff will follow suit.
Encourage Intellectual Creativity
Jack Welch, the former head of GE, is famous for the concept of an organization without boundaries. This concept refers to the encouragement of brainstorming while working regardless of rank. Those who work in middle management or below should have the same level of intellectual freedom as those higher up on the chain of command.
Be open to ideas and suggestions from your team. Anyone from the ranks of desk clerk up to senior management should be able to pitch ideas for improvements, new services and so on. A true leader is willing to listen to those who work toward the common goal, regardless of their title.
What Happens When Alleged Leaders Fail to Lead by Example?
Fail to lead by example and those around you will not work as hard as they can. They will feel as though the quality of their work goes unnoticed or simply does not matter. People only follow those who are truly inspirational and worthy of respect. You need to display vision and a genuine work ethic to earn your team’s trust. A meaningful rapport will ramp up MSP business productivity, boost workplace morale and ultimately push your group toward its objectives.
Consider an instance in which a supposed leader sets some new rules for the office. If the rules are strict and the boss does not follow them, it sets a terrible example. Any rules or guidelines should be followed right down to the very last detail by the person who set them in the first place. Meet the standards you set for others and you will prove that much more inspirational.
Take Some Time for Self-Reflection
Examine your own behavior before criticizing others. If you are unable to adhere to certain rules or standards, it is unreasonable for others to meet such goals. Furthermore, you should recognize the fact that you have strengths and weaknesses others do not. Each employee is unique and requires a nuanced path for progression. Strive toward personal progression as well organizational progression, review what works and what doesn’t, and it won’t be long until your team meets its potential.
The Golden Rule Applies to Organizational Leadership
Act in the manner you would like others to act, set the standard for behavior in the workplace and work just as hard if not harder than your most earnest staff member. This is the example you need to set for those who work at your MSP business as well as business partners. Show them how it is done rather than trying to tell them and they will respond with a similar effort of their own. This effort will prove contagious and ultimately maximize the bottom line.