An MSP business needs a high level of teamwork and collaboration to be able to deliver great all-around service to its clients. Additionally, a real team spirit makes work more exciting and meaningful for everyone involved. If your staff is disengaged and merely going through the motions, you can and should change the work environment for the better.
Tips to Foster Teamwork
There are a number of ways you can get your team members to get better, collaborate effectively, and move the MSP business together as a unit:
- Leadership – It starts at the top, and if management can commit to modeling and promoting the type of work environment they want to see, things are sure to improve. Those at the top must be approachable, invested, and engaged with the team and all that concerns them. They have the ability to implement programs and systems that create a culture of connection and teamwork.
- Communication – Where there is poor communication, there cannot be a true sense of teamwork. Try to encourage proper communication between all members of the team and with management. This must be clear, concise, and considerate. People need to know that they are listened to and part of the team.
- Employee recognition and empowerment – Your team also needs to feel valued and that their contributions matter. By recognizing and rewarding contributions where possible, you can show them that they are appreciated and celebrated. They are more likely to feel more fulfilled in their work.
- Team activities – Team activities can help people connect better. Consider using team building activities, occasional celebrations, and other creative ways to get people to loosen up and just enjoy work and being a team.
Promoting and nurturing teamwork in your MSP business does not just make the workplace more enjoyable for the whole team. It decreases disengagement and can reduce the rate of employee turnover. It also increases the overall productivity and collaboration in the business.
