Your MSP business needs IT staff members who are knowledgeable and client-friendly. Trying to find the right talent for your team is a bit of a risk. Make the wrong choice and your company faces sunk costs, risks your reputation, and leaves your company open to many other risks. However, you need staff. Hiring is a risk that your business must take, but the trick is to mitigate it as much as possible.
Know What You Are Looking For
The tech industry is always changing. If you have been managing your MSP business in an off-hands manner for any length of time, things have changed since you were hands on in the technology. It is highly likely that you don’t really know what is relevant in today’s world for IT skill sets. Many businesses now look to the advice of an IT talent recruiter to stay in the loop on the right talent to look for in the tech world. These businesses stay on top of the tangible skills that are needed in the current tech world. They are here to help you find the talent your company needs.
Your network is a great way to find people that are the right fit for your company. Whether it is former college friends, old workmates, or other relations, your network likely knows people who have the talent and skills your company needs. Referrals offer a number of advantages in hiring. The first is referred hires are more likely to stick around. An employee that stays with your company adds greater value to the company for the same training. It is also important to see that referred employees are more reliable than cold hires. The person referring knows them and is willing to stake their own reputation on this person.
Because referrals rely on your network, it is a good idea to keep your network tended to all the time. It is good to have a working relationship in the tech industry at all times, not just when you are looking to fill a vacant position. Not only does this assist in hiring, but it also helps you stay in the loop within the industry.
Use the Interview
Interviews mean a great deal. It is a chance for you to see first-hand if the prospective hire would be a good fit to your culture. You can tell if the person is engaging, has the right skillset, and the right mindset to work well with you and your company. You are looking to see if they are passionate about their work, how they learn, and if they actually want to join your team. All of these are important to address when looking for a new hire.
Bring Good Talent to Your Company
One of the largest talent pools for IT talent is the millennial generation. To get the best of the talent to even apply for your open positions, you need to provide the environment they want to work in. To get the best talent, you need to draw these highly talented individuals to your business.
In general, the millennial generation is seen as a group of people who are looking for specific perks when they look for a career opportunity. They are drawn to innovative environments that promote work-life balances. By providing flexible schedules and other new business cultures, your business is in a much better place to attract top IT talent.
Hiring is a necessary risk. Your MSP business needs talent to run and grow. Be aware of the skills you are looking for, find network recommended talent, and provide a business environment that draws talent in to reduce some of the dangers inherent in the hiring process.