Are you dreaming about independent and creative employees who practically manage your MSP company themselves? By giving your employees the freedom to solve problems and make decisions, you can turn your dream into a reality.
If you can let go, delegate and give your staff the freedom and responsibility to take the reins, it creates a positive workplace and increases performance.
Read more about creating a culture of employee accountability and freedom.
What Is Freedom Accountability?
A workplace culture that focuses on equality and freedom helps everyone learn from their mistakes, so they can reach higher levels of innovation and growth. Encouraging this innovation in your company isn’t about recruiting the brightest talent, it’s about creating the right company culture.
By allowing your employees to solve problems and be accountable for their decisions, they feel a sense of belonging and empowerment. It makes them feel valued for their contributions, ideas and talents.
Tips to Encourage Employee Freedom and Accountability
By implementing these four tips in your MSP company, you encourage your employees to take ownership of their decisions, get out of the blame-game rut, and build trust in your workplace:
1. Start at the Top
Employee freedom starts with your leadership team. They must be willing to give your employees opportunities to take charge. They should also give your employees the freedom to experiment, fail and learn from their mistakes.
2. Build an Innovative Mindset
By offering training, flexibility and guidelines for decision-making, your staff will share a sense of purpose and autonomy that encourages them to reach their full potential. Here are four things you can do to create an innovative workplace:
- Be clear about your company values
- Offer coaching for effective decision-making
- Encourage your employees to be themselves
- Listen to what your employees say
By putting these four elements into play, you offer the greatest opportunity for your employees and business success.
3. Provide Guidelines
When you give your staff the freedom to make decisions, you also must set some guidelines and boundaries for them. Make sure they understand your company values and goals so they can align their decisions with your culture.
Setting guidelines doesn’t mean you’re stifling freedom. It still allows your employees to think and act independently. As an employer, you define the boundaries of how much control your employees have. This lets them know what’s expected of them.
4. Analyze What’s Working
It takes time to see results when you’re implementing employee freedom and accountability. As time goes on, analyze what’s working and why. Then you can make adjustments in your approach to holding your people accountable.
Creating an Innovative Culture Leads to a Top Workplace
If you develop an MSP company culture of employee freedom and accountability, you’ll foster engaged, committed employees who feel appreciated for their opinions and performance.
As your leaders encourage employees, coach them, and give them the license to make decisions and accept responsibility for them, you’ll see increased performance and productivity.
