Your MSP business needs to offer things clearly on all pages that match what prospective clients are searching for. They shouldn’t have to search throughout your site to find relevant information. It should be front-and-center and easy to understand.
As with anything qualitative, clarity is easier to conceive than to achieve. Also, what drives people, what people notice, and how they’re most effectively engaged transitions over time. Following are a few current best practices you may want to consider as a means of increasing the clarity of your digital perception:
Incorporate Balanced “Whitespace”
Your MSP business needs to avoid assaulting visitors with a wall of incomprehensible tech-speak. First, don’t “talk shop” in your content. Speak to clients, and what they’re interested in, not in terms engineers or peers might understand.
As a tech company, you’ve got to be conscious of this. Also, ensure proper levels of “whitespace.” If you’ve got a wall of text, even if it conforms to clientele understanding, it’s going to deter them from reading further.
When Using Images, Be Sure They’re Meaningful
Don’t just spackle your website with images that aren’t relevant to the products or services of your MSP. Have relevant images. Include some of your real staff and location. Show satisfied clients and images of tech equipment your primary demographic is seeking.
Hierarchy of Visual Stimuli, Grammar, and Consistency of Language
Where your pictures, text content, and navigation buttons are on your site will be key. Ensure any text has proper grammar and spelling. Use consistent language. If your content voice has been more “familiar,” don’t switch between distant professional language and colloquialisms.
Converting The Clients You Intend
An MSP business that has consistent language, balanced visual stimuli, good grammar, proper spelling, meaningful images, and balanced white space should be more aesthetically pleasing to prospective clients. Consider how you come across now and where to improve.