Asking for testimonials for your MSP business is a great way to grow your company and help you reach many new clients. You can ask for testimonials in a variety of ways to help you best meet the needs of your IT company. Here are five effective ways to grow your business by taking the time to ask for testimonials:
1. Keep it Simple
Keeping it simple is a great way to ask for a testimonial. For example, sending a form with pre-set questions will save customers time and effort. They can quickly answer these questions without having to think of everything on their own. Always keeping it simple will greatly boost the number of testimonials for your business, and it is an excellent way to build the reputation of your company.
2. Focus on the Value
Another way to gain additional testimonials is to focus on providing value. A great way to increase the chance of gaining a testimonial is to offer a client a free service for their time and effort. Understanding the unique needs of your audience allows you to provide enough value to make it worth their time to give your business a testimonial.
3. Make it Personal
Taking the extra time to build rapport with your client base is an excellent way to increase the chance of gaining more testimonials. Always being kind and courteous is essential in building strong relations with customers. A client that feels valued is much more likely to write a testimonial or recommend your MSP business to another company.
4. Offer a Review
Exchanging reviews are a great way to build the number of testimonials for your IT company. For example, asking for a free demo of their product or service is an effective way to learn more about your client while also giving the opportunity to leave valuable feedback for their business.
5. Always Follow Up
A great way to build a relationship with clients is always to follow up and thank a client for taking the time to leave a review or testimonial for your company. Staying in communication with businesses is a great way to keep your clients happy while also meeting their unique needs. Continually providing top-quality customer support can give you a significant edge over your competitors.
Understanding the most effective ways to ask for recommendations is critical in helping your IT business reach long-term success. Always keeping it simple, focusing on value, making it personal, and taking the time to follow up all play a key role in helping your MSP business maximize your consumer base.