Meetings are a basic part of life for an MSP company. They’re unavoidable and take up time in your workday.
Some meetings are useful. They allow your employees to interact, collaborate and solve problems. The problem is that not all meetings are productive.Do you think your meetings are a waste of time and money?
If so, just think about how your employees feel while they’re attending the meetings. Ineffective meetings can lead to your employees to lose trust in your management abilities.
On the other hand, running an effective meeting with empathy and generosity builds respect and confidence from your staff.
The following eight tips will help you waste less time and accomplish more at your meetings:
1. Make Sure the Meeting Is Essential
Before scheduling your MSP company meeting, think about whether it’s really essential. Could you cover the information in an email instead? Or, could you talk about the issues at an already scheduled meeting? If you can, then don’t schedule the meeting.
2. Ask Employees to Prepare
Send out an agenda to the meeting attendees to give them time to gather the materials they need for the meeting. This also gives them a chance to make note of any points they want to discuss.
Also, include the goal of the meeting in the agenda you send so your participants understand why they’re included in the meeting.
3. Review Attendee List
Once you’ve decided that you need the meeting, go over the attendee list. Eliminate the people who don’t need to be there. Unless it’s an all department meeting, only ask the people who are involved in the topics and who add value to the issues.
4. Start and End on Time
Begin the meeting on time and focus on the topics outlined in the agenda you sent. Show that you respect your employees’ time by starting and ending the meeting on schedule.
5. Keep on Topic
When the meeting starts, it’s natural to greet your employees and exchange pleasantries, but don’t let it go on too long. After a few minutes, encourage everyone to get on board with the issues at hand.
6. Less Is More
Try to keep your meetings under one hour. If the meeting goes on for too long, your team will lose interest in the issues. When you have a lot of topics to discuss and the time is wearing on, consider breaking it into a few shorter meetings.
7. Engage Employees
Productive meetings are about interaction. Engage your employees by asking questions and listening to answers. Encourage your team to talk about their perspectives on the issues. It’s okay to give a short presentation to boost conversation and ideas but don’t rely on slides or written text.
8. Follow Up
One or two days after the meeting, send a follow-up email outlining the issues discussed at the meeting. Include any follow-up actions needed on all the topics covered during the meeting.
Put These Tips to Use
If you’re an MSP company manager, then you’re probably responsible for organizing and leading meetings. Remember that effective meetings don’t just happen. They require planning by you.
Think about the way you run your meetings. Do you start and end on time? Do you send your team an agenda in advance? Do you engage and listen to them? Do you stick to the issues?
Once you evaluate the effectiveness of your meetings, you can make the changes you need to make them more effective and fun for you and your team.