One of the most critical managerial skills needed in your MSP business is the ability to hire people who go on to become productive and loyal employees. Assigning your hiring decisions to managers with training in the hiring process helps avoid the painful task of dealing with incompetent, unhappy employees. So, who are your best candidates and how do you attract them to your company? Avoiding the following common hiring slip-ups will help you answer these questions.
Going by a ”Gut Feeling”
It’s hard not to be swayed by your gut feeling when meeting job candidates. Judging them by appearances, manners and impressive resumes can make you overlook any faults they have. Just because you get a favorable impression, it doesn’t mean the candidate is a good fit for your company culture. Try to make your decision based on how the person fits in with your company’s image, rather than if you like them or not.
Not Prepared with a Unique Hiring Proposition
Preparing a unique hiring proposition for your MSP business that highlights your company culture is vital for hiring compatible employees. This should include a clear mission statement and explanation of your goals.
Ensure that you present the benefits you offer, such as:
- Opportunities for advancement
- How your company culture focuses on work/life balance
- Your plans for future growth and ongoing technology updates
- What to expect from your positive work environment
Limiting the Job Candidates
When recruiting, think about skills rather than experience. You can attract more diverse candidates by looking for leadership qualities, problem-solving skills, communication skills, and resilience, instead of past accomplishments.
Also, consider the competency of your candidates, not just educational background. You can always train your top candidates as part of your onboarding program. This works out better than hiring the wrong person who has more experience.
Make sure you’re clear about how your business operates. During the interview, explain what the job entails and what you expect from your employees. Describe the specific responsibilities required, so you can hire employees that know what to expect. This helps you find exceptional employees who are productive and loyal.
Vague Hiring Policy
It’s important for the future of your business to have a well-defined hiring policy. This prevents any legal issues that could arise with a disgruntled employee. Your policy should comply with all employment laws regarding your hiring and recruiting policies.
It should explain your suitability principals, the application procedure, details about the position available, the information you require from your candidates, and all the procedures required to fill the position.
Creating a handbook with all this information, as well as a section on your company’s mission and philosophy keeps all hiring policies transparent and honest.
By avoiding these mistakes, your MSP business will have an advantage over your competition, attracting high-quality candidates. As a result, you’ll enjoy productive new hires who fit in with your mission and company culture.